Dear valued customers,
Celebrating our 45th Anniversary is an inspiring and reflective time for ICBL. Today, we want to say "Thank You" for being there with us along this incredible journey. We could not have achieved our success without the unwavering support of our customers over the years.
ICBL opened its doors in 1978, operating from a small office in James Street with a staff of twenty-two. Today, we have over 100 employees working from our own Roebuck Street building, and a customer base of over 45,000.
Some customers have been with us from the very beginning, and many for over twenty and thirty years. Your loyalty speaks volumes, and we pledge to always be there for you, no matter how long you've been with us.
We aim to keep evolving to remain relevant and sustainable in this important sector and competitive environment. Our customer focus remains a top priority for us. We are laser-focused on ensuring that we hear you, respond to your insurance needs, provide the products that give you comfort, and make it easier and seamless to do business with us.
You can expect a forward-looking and more agile company as we turn the page on this 45th-year milestone. Shortly, we will roll out a new life product and a new website which will be transformative. Celebration activities will include in-branch activities over the next two weeks as we share the excitement of 45 years with customers and staff.
You are the reason we are here, and once again, on behalf of our entire team, we say a huge THANK YOU. For ICBL, "Always there when you need us most" is not just a statement; it's a promise. So here's to you, and here's to the next 45!